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NHS COVID19 App

16th September 2020

Pubs, restaurants, hairdressers, cinemas and other venues across England and Wales are being urged to download QR codes to prepare for public rollout of new app.

Businesses across England and Wales like pubs, restaurants, hairdressers and cinemas are being urged to ensure they have NHS QR code posters visible on entry so customers who have downloaded the new NHS COVID-19 app can use their smartphones to easily check-in.

The move comes ahead of a national launch of the NHS COVID-19 app across England and Wales on Thursday 24 September.

The government will be supporting businesses and venues to display the QR codes, which can be downloaded via a website to display as posters in premises.

Following the launch of the new COVID-19 app, customers and visitors in England will be able to check-in on entry with their phone instead of filling out a check-in book or tool specific to a business. This will allow NHS Test and Trace to contact customers with public health advice should there be a COVID-19 outbreak.

In England, using QR codes will help businesses meet the new legal requirement to record the contact details of customers, visitors and staff on their premises. QR codes provide an easy and simple way to collect contact details to support the NHS Test and Trace system.

Hospitality businesses can now download posters for their premises ahead of the launch of the NHS COVID-19 app. This will allow the public to seamlessly check-in to venues using the app when it launches.

Businesses who are already using their own QR system are being encouraged to switch to the NHS Test and Trace QR code. An alternative check-in method must be maintained to collect the contact details of those who don't have the app, for example a handwritten register.

When someone enters a venue and scans an official QR poster, the venue information will be logged on the user's phone. This information will stay on a user's phone for 21 days and if during that time a coronavirus outbreak is identified at a location, the venue ID in question will be sent to all devices. The device will check if users have been at that location and if the app finds a match, users may get an alert with advice on what to do based on the level of risk.

Businesses are just one sector to be urged to use the NHS Test and Trace system. Universities, hospitals, leisure premises, civic centres and libraries will also be urged to display posters in communal areas such as cafes where people are likely to congregate for more than 15 minutes and in close proximity.

Businesses should download the QR codes at gov.uk/create-coronavirus-qr-poster.

For more information on the NHS COVID-19 app, visit covid19.nhs.uk.






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